Effective Date: July 22, 2026 Last Updated: July 22, 2026

Welcome to storyworks.marketing. These Terms of Service ("Terms") are a legal agreement between you and StoryWorks Website Design & Marketing ("StoryWorks," "we," "us," or "our") governing your use of this website and the free resources, forms, scheduling tools, and content offered on it (together, the "Site").

By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Who We Are

StoryWorks Website Design & Marketing 160 SE Dogwood Ln, Waukee, IA 50263 [email protected] · (515) 305-3096

2. What These Terms Cover

These Terms govern your use of the Site, the free resources we offer, and any product you purchase directly through the Site at a listed price — currently the Web Presence Snapshot (see Section 7).

They do not govern custom engagements. Website design, StoryBrand messaging, local SEO, the full AI Search Readiness Review, fractional CMO work, and ongoing retainers are governed by a separate written services agreement, proposal, or statement of work signed by both parties. If anything in that agreement conflicts with these Terms, that agreement controls for the work it covers.

Apart from products listed with a price and a checkout, nothing on the Site is an offer to enter into a contract, and no custom engagement begins until we have a signed agreement in place.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Site. If you use the Site on behalf of a business, you represent that you are authorized to bind that business to these Terms.

4. Permitted Use of the Site

You may view, browse, and use the Site for your own lawful, personal or internal business purposes.

You agree not to:

Copy, reproduce, republish, resell, or redistribute Site content without our written permission

Scrape, harvest, or use automated tools to extract content or contact information from the Site

Use the Site or our contact forms to send spam, unsolicited pitches, or bulk commercial messages

Interfere with, disable, or attempt to gain unauthorized access to the Site or its underlying systems

Introduce malware, viruses, or any harmful code

Reverse engineer or attempt to derive the source code of any part of the Site

Use the Site to violate any law, or to infringe anyone's intellectual property or privacy rights

Misrepresent your identity or your affiliation with any person or organization

We may suspend or block access to the Site, without notice, for any violation of these Terms.

5. Intellectual Property

All content on the Site — including text, copy, page structures, case studies, graphics, logos, images, video, downloadable resources, frameworks, methodologies, and the arrangement of all of it — is owned by StoryWorks or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

"StoryWorks" and the StoryWorks logo are trademarks of StoryWorks Website Design & Marketing.

"StoryBrand," "BrandScript," and related marks are the property of StoryBrand and Business Made Simple, LLC. Tim Yates is a Certified StoryBrand Guide; StoryWorks uses these marks under that certification and claims no ownership of them. "Duct Tape Marketing" is the property of Duct Tape Marketing. All other third-party names, logos, and marks appearing on the Site — including client logos — remain the property of their respective owners and are used with permission or for identification purposes only.

Nothing on the Site grants you a license to use any trademark without prior written permission.

6. Free Resources and Downloads

We offer free resources, including the StoryBrand Website Wireframe and the free AI Readiness Report.

When you download or receive a free resource, we grant you a limited, non-exclusive, non-transferable, revocable license to use it for your own business. You may not resell it, license it, distribute it, publish it publicly, use it as part of a paid product or service you offer to others, or remove any branding or attribution from it.

Free resources and reports are provided for informational purposes and as-is. They reflect our professional opinion at the time they are produced, based on publicly available information, and are not a guarantee of any outcome. Automated and AI-assisted analysis is used to produce some reports, and results may contain errors or omissions. You are responsible for how you use the information.

To receive a free resource, you may be asked to provide your name, email, and website. By submitting the form, you consent to receive the resource and related follow-up communications from us. You can unsubscribe at any time. See our Privacy Policy for details.

7. Paid Products Purchased on the Site

Some products are sold directly through the Site, including the Web Presence Snapshot ($297, one-time). These Terms govern those purchases.

What you're buying. A written report analyzing your website, local search visibility, traffic, Google Business Profile, and AI search presence, plus a 30-minute strategy call. The report is prepared by hand using publicly available data and third-party research tools. Its findings are our professional opinion, not a guarantee.

Payment. Prices are in U.S. dollars and shown at checkout. Payment is due in full at the time of order and processed by our third-party payment processor. We do not store your full payment card details. By ordering, you represent that you are authorized to use the payment method provided.

What we need from you. A valid business website URL and accurate contact information. If the URL you provide is inaccessible, not a live business website, or not one you are authorized to have analyzed, we will contact you to correct it before proceeding.

Delivery. Reports are delivered by email within two (2) business days of your order. If research takes longer — for example, because a third-party data source is unavailable — we will tell you and give you the option to cancel for a full refund. The 30-minute call is scheduled at your convenience after delivery and should be booked within 90 days.

Refunds. Because the Snapshot is custom research performed specifically for your business:

You may cancel for a full refund at any time before we begin research. Email [email protected].

Once the report has been delivered, the purchase is final and non-refundable.

If the delivered report contains a material factual error about your business, tell us within 14 days and we will correct and reissue it at no charge.

If we cannot complete the research for any reason, you receive a full refund.

License and use. The report is licensed to you for your own internal business use. You may share it within your organization and with your own advisors. You may not resell it, publish it publicly, or present it as your own work product to third parties.

Sample reports. Sample reports shown on the Site depict a fictitious business created for illustration. They show the format you will receive, not the findings you will receive.

Scores and tiers. Any score, grade, or tier we assign (including the AI Visibility Score and its Invisible / Findable / Citable / Authoritative tiers) is StoryWorks' own proprietary assessment. It is not issued, endorsed, or recognized by Google, OpenAI, Perplexity, Semrush, or any other company, and reflects conditions at the time of research. AI assistants and search engines produce different results for different users and change constantly, so findings may not be reproducible.

8. Scheduling a Call

Booking a call through the Site is a request for a conversation, not a commitment by either of us. Consultations are provided free of charge and for general informational purposes. Advice or opinions shared during a consultation do not create a client relationship, and we are not liable for decisions you make based on them. We ask that you give reasonable notice if you need to cancel or reschedule.

9. Submissions and Feedback

If you send us ideas, suggestions, feedback, testimonials, or other material — through a form, by email, or in conversation — you grant StoryWorks a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, adapt, and publish it in connection with our business, including in marketing materials, unless we have agreed otherwise in writing. Please do not send us confidential information through the Site's public forms.

You are responsible for any information you submit and represent that you have the right to share it.

10. No Guarantee of Results

Marketing results depend on many factors we do not control — your market, your offer, your pricing, your competition, your operations, your sales follow-up, your budget, and changes to search engines, AI assistants, and advertising platforms.

The case studies, testimonials, metrics, and results shown on this Site reflect the actual experiences of specific clients. They are not typical, not promised, and not a prediction of what your business will achieve. Your results will differ.

Nothing on the Site is a guarantee of rankings, traffic, leads, revenue, return on investment, or placement in any search engine, AI assistant, or directory. Search engines and AI platforms operate independently and change their systems without notice.

Nothing on the Site is legal, financial, tax, or accounting advice. Consult a qualified professional for those matters.

11. Third-Party Websites, Tools, and Content

The Site links to and embeds third-party content and services, including Google Maps, video players, scheduling tools, and links to partner and client websites. We do not control these third parties, do not endorse their content by linking to them, and are not responsible for their content, products, availability, practices, or terms. Your use of any third-party service is governed by that party's own terms and privacy policy.

12. Email and Text Communications

By submitting a form or providing your contact information, you agree that we may contact you by email, phone, and — where you have consented — text message about your inquiry, the resource you requested, and our services.

You can unsubscribe from marketing email at any time using the link in any message, and can opt out of text messages by replying STOP. Message and data rates may apply. Consent to marketing messages is not a condition of purchasing anything from us. See our Privacy Policy.

13. Disclaimer of Warranties

The Site and all free resources are provided "as is" and "as available," without warranties of any kind, express or implied.

To the fullest extent permitted by law, StoryWorks disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, timely, secure, error-free, or free of viruses, or that any information on it is accurate, complete, or current.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

14. Limitation of Liability

To the fullest extent permitted by law, StoryWorks and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of the Site or any free resource — even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims relating to the Site, a free resource, or a product purchased through the Site will not exceed the greater of (a) the amount you actually paid us for that product in the twelve months preceding the claim, or (b) one hundred U.S. dollars ($100.00).

Liability arising from a paid engagement is governed by the limitation of liability provision in the applicable services agreement.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless StoryWorks and its owners, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Site, your violation of these Terms, or your violation of any law or third-party right.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Iowa, without regard to its conflict-of-laws rules.

Before filing any claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.

If we cannot resolve it, you and StoryWorks agree that any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Dallas County, Iowa, and you consent to the personal jurisdiction of those courts.

Any claim relating to the Site must be brought within one (1) year after it arises, or it is permanently barred.

[CONFIRM: if you'd prefer binding arbitration and a class-action waiver instead of court jurisdiction, tell your attorney — it's a real tradeoff, not a default.]

17. Changes to These Terms

We may update these Terms at any time. When we do, we will revise the "Last Updated" date above. Material changes will be posted on this page. Your continued use of the Site after changes take effect means you accept the revised Terms.

18. General

Severability. If any provision of these Terms is found unenforceable, the rest remain in full effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.

Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and StoryWorks regarding the Site, and supersede any prior understandings about it.

Survival. Sections 5, 7, 9, 10, 13, 14, 15, and 16 survive any termination of your use of the Site.

19. Contact Us

Questions about these Terms?

StoryWorks Website Design & Marketing 160 SE Dogwood Ln Waukee, IA 50263 [email protected] (515) 305-3096